All new products carry their own manufacturer’s warranty. Any new unopened product may be refunded or exchanged within 10 days of the original purchase date. Opened items may be returned within ten days subject to a 10% restock fee and must be in new, unused condition with all original undamaged packing materials. We are unable to accept returns after 10 days.
Opened iPods and iPads may be returned within ten days subject to a 15% restock fee.
Speciality ordered items may be returned within 10 days subject to a 25% restock fee.
Printers with opened ink or toner are subject to a 30% restock fee.
Batteries, cables, screen protectors, single-use products, software, in-ear or over-ear headphones, open box, sale & clearance items are not returnable.
Labor & Training costs are not refundable. AppleCare+ and GatorGuard products are nonrefundable through GatorTec. For AppleCare+ refunds, please call 800-APL-CARE, for GatorGuard refunds, please call Safeware at 800-800-1492.
No in-store cash refunds on purchases over $100. GatorTec will refund any sale over $100 by check mailed to customer within 7 to 10 business days.
Prices are subject to substantial change without notice. All prices are final at time of sale. Minimum $25 fee for returned checks plus bank charges. Unless otherwise stated in a signed contract, invoice shall be paid in full within 15 days of its creation. If charges are not paid in full by their due date, a finance charge of 1.5% per month (18% annum) will be charged to the customer. No in-store cash refunds on purchases over $100. GatorTec will refund any sale over $100 by check mailed to customer within 7 to 10 business days. All GatorGuard (SafeWare) Accidental Damage Repairs require a $250 deductible paid by the customer as per Terms and Conditions of the SafeWare Warranty.