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GatorTec is Gainesville, Ocala, and all of North Florida’s home for Apple iPhone, Mac, MacBook Pro, MacBook Air, MacBook, iMac, Mac mini, Mac Pro, iPad, iPod, AppleTV, Beats, Airport, and Apple accessory repair. We repair both in (AppleCare) and out of warranty Apple iPhone and Mac products. We are your local Apple Store. Come in and have our friendly Apple certified technicians repair your iPhone or Mac!
iPhone
⚠ COVID-19 Update
Due to COVID-19 we are limited to the number of customers allowed into our retail store. We are requiring all customers to have an appointment prior to coming in. You can book an appointment by clicking here.
Looking for Apple Certified repairs of your iPhone in Gainesville, Ocala or North Florida? GatorTec is here to help!
If your issue wasn’t caused by accidental damage and it’s covered by warranty, AppleCare+, or consumer law, there’s no charge. If your iPhone was damaged and you have AppleCare+, the coverage includes two incidents of accidental damage. Each incident has a service fee. If you don’t have AppleCare+, your repair fee will vary up to the out-of-warranty fee. All out of warranty repairs are subject to a $15 diagnostic fee, which is applied to the final cost of the repair. Diagnostic fees are non-refundable if you decline to proceed with a repair.
Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.
Be sure to back up your iPhone before coming in for service. Details can be found here.
Still have questions? Visit our FAQ.
All iPhone repairs require an appointment.
or call GatorTec at:
352-505-7582
asdasdasdasdsadassdsadsasads If you have any damage to your iPhone other than the screen, such as liquid damage, bent enclosure, damaged camera or missing home button you are NOT eligible for iPhone Screen Repair Pricing. We’ll examine your iPhone before we confirm the repair price. Most screen repairs are caused by accidental damage, which isn’t covered under the Apple warranty. |
| Device | With AppleCare+ | Without AppleCare+ |
| Diagnostic Fee (for all iPhones) | $0 | $15 |
| iPhone XS Max, iPhone 11 Pro Max | $99 | $619 |
| iPhone XS, iPhone 11 Pro | $99 | $569 |
| iPhone XR, iPhone 11 | $99 | $419 |
| iPhone X | $99 | $569 |
| iPhone 8+ | $99 | $419 |
| iPhone 8 | $99 | $369 |
| iPhone 7+ | $99 | $369 |
| iPhone 7 | $99 | $339 |
| iPhone 6S+ & 6+ | $99 | $349 |
| iPhone 6S, & 6 | $99 | $319 |
| iPhone SE, 5S & 5C | $99 | $289 |
| Type | Price |
| iOS quick fix | $15 – $30 |
| iOS backup or restore | $30 |
| iOS data recovery | Starting at $150 |
Mac
⚠ COVID-19 Update
Due to COVID-19 we are limited to the number of customers allowed into our retail store. We are requiring all customers to have an appointment prior to coming in. You can book an appointment by clicking here.
Looking for Apple Certified repairs of your Mac in Gainesville, Ocala or North Florida? GatorTec is here to help!
All Macs come with a one-year, limited warranty that covers your product and Apple-branded accessories that came with the device. This does not cover accidental damage, third-party modifications, or software issues.
AppleCare+ coverage can be purchased to cover your device for a total of three years from purchase date.
Are you covered under warranty? To check your warranty status, please visit: Warranty Lookup
Still have questions? Visit our FAQ.
| Repair Type | Price |
| In-warranty repair* | Free |
| Screen or external enclosure only (with AppleCare+) | $99 |
| Other damage (with AppleCare+) | $299 |
| Out-of-warranty diagnostic fee (applied to repair labor) | $60 |
| Out-of-warranty diagnostic fee 2012-Up iMac (applied to repair labor) | $100 |
| In-store backup (see below for data recovery options) | $40 |
| Hardware flat labor rate | $140 + Parts |
| Software flat labor rate | $90 |
| Residential on-site service (including travel time) | $150 |
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* Items NOT covered under warranty include, but are not limited to: troubleshooting software corruption and conflicts, data backups and recovery, dirty, dusty, or abused machines, third-party products and related software, printers, removal of objects from optical drives and other ports, and anything Apple considers to be physical, accidental damage, abuse, etc.
Due to the nature of spinning hard drives, they have the potential to fail with little to no notice. This can leave your data unretrievable and sometimes corrupted. We have the ability to use industry tools to recover data that is unable to mount, or a hard drive with more advanced failures. Below is a overview of the pricing for each tier of data recovery and transfers.dfdfsdfs
| Recovery Type | Price |
| Tier 1: drive cloning (from good drive to good drive) | $120 |
| Tier 2: hard drive will not mount/data not easily accessible* | $220 |
| Tier 3: hard drive has major malfunction/sector damage – Extensive data recovery* | $320 |
| Tier 4: hard drive has catastrophic mechanical issues – Clean room required | Starts at $420 |
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*Data recovery from a bad drive requires an external hard drive. You must provide a drive to GatorTec to facilitate data recovery. If you do not have an external hard drive, drives are available in-store for purchase starting at $79.99 for 500GB.
iPad & iPod
⚠ COVID-19 Update
Due to COVID-19 we are limited to the number of customers allowed into our retail store. We are requiring all customers to have an appointment prior to coming in. Please call us at 352-505-7582 to book an appointment.
Looking for Apple Certified repairs of your iPad or iPod in Gainesville, Ocala or North Florida? GatorTec is here to help!
If your issue wasn’t caused by accidental damage and it’s covered by warranty, AppleCare+, or consumer law, there’s no charge. If your iPad was damaged and you have AppleCare+, the coverage includes two incidents of accidental damage. Each incident has a service fee shown below. If you don’t have AppleCare+, your repair fee will vary up to the out-of-warranty fee below.
Not sure if you’re covered? Check if you have AppleCare+ by entering your iPad or iPod serial number.
Please note – personalized or engraved iPads and iPods can take 2-4 weeks for replacement
Be sure to back up your iPad or iPod to iCloud or iTunes before you bring it in for service. Details can be found here.
Still have questions? Visit our FAQ.
| Device | With AppleCare+ | Without AppleCare+ |
| In warranty iPad service* | Free | Free |
| iPad mini, iPad mini 2 | $49 | $219 |
| iPad, iPad 2, iPad Air, iPad 5th generation, iPad 6th generation, iPad 7th generation | $49 | $269 |
| iPad mini 3, iPad mini 4, iPad mini 5, iPad Air 2, iPad 3rd generation, iPad 4th generation | $49 | $319 |
| iPad Pro 9.7-inch, iPad Air 3 | $49 | $399 |
| iPad Pro 10.5-inch | $49 | $469 |
| iPad Pro 11-inch | $49 | $519 |
| iPad Pro 12.9-inch & iPad Pro 12.9-inch (2nd gen) | $49 | $619 |
| iPad Pro 12.9-inch (3rd gen) | $49 | $669 |
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* Items NOT covered under warranty include, but are not limited to: troubleshooting software corruption and conflicts, data backups and recovery, dirty, dusty, or abused devices, third-party products and related apps, printers, removal of objects or debris from ports, and anything Apple considers to be physical, accidental damage, abuse, etc.
| Device | With AppleCare+ | Without AppleCare+ |
| iPod Shuffle | — | $59 |
| iPod Nano | — | $119 |
| iPod Touch | $29 | $149 |
| iPod Classic 160GB 2009+ | — | $319 |
| Type | Price |
| iOS quick fix | $15 – $30 |
| iOS backup or restore | $30 |
| iOS data recovery | Starting at $150 |
Apple Watch
⚠ COVID-19 Update
Due to COVID-19 we are limited to the number of customers allowed into our retail store. We are requiring all customers to have an appointment prior to coming in. Please call us at 352-505-7582 to book an appointment.
Looking for Apple Certified repairs of your Apple Watch in Gainesville, Ocala or North Florida? GatorTec is here to help!
If you’re having issues with your Apple Watch, try restarting it first. You can also unpair your Apple Watch and then pair it again.
Restart your Apple Watch
Unpair your Apple Watch and iPhone
Read Apple support articles
If these steps don’t fix the issue, please visit our store to check your Watch in for service. We will diagnose the issue and if needed, mail it to Apple for repair or replacement. When you pick up your Apple Watch, we can give you the details on how it was serviced.
Still have questions? Visit our FAQ.
| Device | With AppleCare+ | Without AppleCare+ |
| Apple Watch Series 5 (GPS) Aluminum, Apple Watch Nike Series 5 (GPS) | $69 | $319 |
| Apple Watch Series 5 (GPS + Cellular) (Aluminum), Apple Watch Nike Series 5 (GPS + Cellular) | $69 | $369 |
| Apple Watch Series 5 (GPS + Cellular) (Stainless Steel), Apple Watch Series 5 Hermès | $69 | $419 |
| Apple Watch Edition (Titanium) | $69 | $519 |
| Apple Watch Edition (Ceramic) | $69 | $819 |
| Device | With AppleCare+ | Without AppleCare+ |
| Apple Watch Series 4 (GPS), Apple Watch Series 4 Nike+ (GPS) | $69 | $319 |
| Apple Watch Series 4 (GPS + Cellular) (Aluminum), Apple Watch Series 4 Nike+ (GPS + Cellular) | $69 | $369 |
| Apple Watch Series 4 (GPS + Cellular) (Stainless Steel) | $69 | $419 |
| Device | With AppleCare+ | Without AppleCare+ |
| Apple Watch Series 3 (GPS) Aluminum | $69 | $179 |
| Apple Watch Nike Series 3 (GPS) | $69 | $179 |
| Apple Watch Series 3 (GPS + Cellular) (Aluminum) | $69 | $249 |
| Apple Watch Series 3 (GPS + Cellular) (Stainless Steel) | $69 | $349 |
| Apple Watch Nike Series 3 (GPS + Cellular) | $69 | $249 |
| Apple Watch Series 3 Hermès | $79 | $349 |
| Apple Watch Series 3 Edition (Ceramic) | $79 | $819 |
| Device | With AppleCare+ | Without AppleCare+ |
| Apple Watch Series 1 (Aluminum) | N/A | $219 |
| Apple Watch Series 2 (Aluminum) | N/A | $249 |
| Apple Watch Nike+ | N/A | $249 |
| Apple Watch Series 2 (Stainless Steel) | N/A | $269 |
| Apple Watch Hermès | N/A | $269 |
| Apple Watch Edition (White Ceramic) | N/A | $819 |
| Device | With AppleCare+ | Without AppleCare+ |
| Apple Watch Sport | N/A | $219 |
| Apple Watch | N/A | $269 |
| Apple Watch Hermès | N/A | $269 |
| Apple Watch Edition | N/A | $2,819 |
AirPods, Beats & More
⚠ COVID-19 Update
Due to COVID-19 we are limited to the number of customers allowed into our retail store. We are requiring all customers to have an appointment prior to coming in. Please call us at 352-505-7582 to book an appointment.
Looking for Apple Certified repairs of your Beats or Apple accessories in Gainesville, Ocala or North Florida? GatorTec is here to help!
If your product was damaged or your repair isn’t covered by the Apple Limited Warranty or consumer law, you might be able to repair or replace it for an out-of-warranty fee. Some damages aren’t eligible for out-of-warranty service at all; for example, if your device broke into multiple pieces. Apple reserves the right to determine whether your product is eligible. See the Apple Repair Terms and Conditions for complete details.
Still have questions? Visit our FAQ.
| Device | Warranty Coverage | Lost or Damaged Case or Individual AirPod |
| AirPods Gen 1 | Free | $79 per component* |
| AirPods Gen 2 Charging Case | Free | $79 per component* |
| AirPods Gen 2 with Wireless Case | Free | $79 per component* |
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*Component refers to each individual piece of AirPods product being the charging case, the left and the right AirPod. Each of the 3 components is subject to a $79 service replacement fee if lost or damaged.
Please call or visit us for more pricing information on your specific AirPod model. PLEASE NOTE THE SERIAL NUMBER OF YOUR AIRPODS IS REQUIRED FOR SERVICE.
| Device | Warranty Coverage | Non-Warranty Repair Price |
| Beats Studio | Free | $149 |
| Solo3 Wireless | Free | $129 |
| Studio 2 Wireless | Free | $199 |
| Powerbeats | Free | $99 |
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Please call or visit us for more pricing information on your specific Beats model. Service through Apple takes approximately 3 – 10 business days from when you provide us with your product.
| Device | With AppleCare+ Protection Plan | No AppleCare+ Protection Plan |
| HomePod | $39 | $299 |
| AppleTV | Free | Price varies |
| Thunderbolt Display | Free | Price varies |
| Airport Extreme | Free | Price varies |
| Time Capsule | Free | Price varies |