How to Ask for Tech Support So You Get Good Answers Quickly

Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions on how to get the support you need as quickly as possible. For instance, think about what we have to do if we [...]

By |2020-06-16T12:16:36-04:00June 26th, 2020|Mac Tips|Comments Off on How to Ask for Tech Support So You Get Good Answers Quickly

Use the Mac’s Built-In Screen Sharing to Provide Remote Help

Are you the person your friends and family members turn to for questions about the Mac? In normal times, those questions might come over dinner or at another in-person gathering, such that you could look directly at their Mac to see what was going on. Now, however, with everyone staying at home due to [...]

By |2020-05-06T17:40:14-04:00June 19th, 2020|Mac Tips|Comments Off on Use the Mac’s Built-In Screen Sharing to Provide Remote Help