To speed up your repair, please click here to fill out a Service Repair Form so all your paperwork is done before you get to the store!
Please click any of the subjects below for more information:
Apple Repairs
Apple Warranty & AppleCare
All new Apple hardware products carry a one-year limited warranty against defects in materials and workmanship.
In-Store Repairs
When a machine comes in, it is checked into our service queue. In a maximum of two business days a technician will call you with a full diagnosis. If the problem is completely covered by Warranty or AppleCare, you will incur no charges. If the problem is not covered under warranty, the technician will give you a full repair estimate including parts and labor. If you decline the repair, a $45.00 diagnostic fee will apply if the diagnosis did not require us to open the computer. In the event of a larger problem where a teardown of the machine is required, the diagnostic fee runs $75.00. If you approve the repair, you pay for parts, labor and the diagnostic fee is waived. Once the repair is completed, we will give you a call.
AppleCare Repairs
The AppleCare Protection Plan extends the coverage on your Mac to three years, accounting for any repairs done on your computer. This covers the computer itself, as well as an AirPort Card, AirPort Express, AirPort Extreme or Time Capsule that's been purchased for your Mac. Mac Pro and certain MacBook Pro customers may also be covered for one Apple display, provided that the Mac and display were purchased together. All repairs are performed by Apple-certified technicians using genuine Apple parts.
AppleCare is also available for Apple iPods. Purchasing iPod AppleCare extends the warranty from one year to two years full coverage. It also extends phone support from one free phone call to two years of unlimited phone support. iPod repairs are not performed at GatorTec, but sent off to an Apple repair depot center.
Warranty or AppleCare-covered repairs are treated the same way - an Apple Certified Technician will assess the machine and order any appropriate replacement parts. Most repairs take less than four days to complete.
You do not need to call Apple to have a repair scheduled, just come on in whenever it's convenient for you! For warranty and AppleCare covered issues there is no charge for repair service. The original Apple warranty and the extended AppleCare Service Plan covers hardware issues. Parts and labor associated with the repair are also covered. Items NOT covered under warranty include, but are not limited to, troubleshooting software corruption and conflicts, dirty, dusty, or abused machines, third party products and related software or anything that has become jammed in printer, CD drives, floppy drives, etc.
Get your repair started
To expedite your repair, you can fill out a Service Repair Form so when you arrive at GatorTec all your paperwork is completed and you can be in and out in under 90 seconds!
Or just come on in! Our service department is open to accept your repairs at all hours our store is open. All we need is your computer - all the cables, cords and accessories you can leave at home.
We appreciate your business, and we look forward to getting your computer back on its feet as soon as possible.
Out of Warranty Repairs
At GatorTec, we can fix just about any Mac you may have.
Out-of-warranty repairs will be made at our then current hourly labor rate and the cost of any parts required for the repair.
All new Apple hardware products carry a one-year limited warranty against defects in materials and workmanship.
In-Store Repairs
When a machine comes in, it is checked into our service queue. In a maximum of two business days a technician will call you with a full diagnosis. If the problem is completely covered by Warranty or AppleCare, you will incur no charges. If the problem is not covered under warranty, the technician will give you a full repair estimate including parts and labor. If you decline the repair, a $45.00 diagnostic fee will apply if the diagnosis did not require us to open the computer. In the event of a larger problem where a teardown of the machine is required, the diagnostic fee runs $75.00. If you approve the repair, you pay for parts, labor and the diagnostic fee is waived. Once the repair is completed, we will give you a call.
AppleCare Repairs
The AppleCare Protection Plan extends the coverage on your Mac to three years, accounting for any repairs done on your computer. This covers the computer itself, as well as an AirPort Card, AirPort Express, AirPort Extreme or Time Capsule that's been purchased for your Mac. Mac Pro and certain MacBook Pro customers may also be covered for one Apple display, provided that the Mac and display were purchased together. All repairs are performed by Apple-certified technicians using genuine Apple parts.
AppleCare is also available for Apple iPods. Purchasing iPod AppleCare extends the warranty from one year to two years full coverage. It also extends phone support from one free phone call to two years of unlimited phone support. iPod repairs are not performed at GatorTec, but sent off to an Apple repair depot center.
Warranty or AppleCare-covered repairs are treated the same way - an Apple Certified Technician will assess the machine and order any appropriate replacement parts. Most repairs take less than four days to complete.
You do not need to call Apple to have a repair scheduled, just come on in whenever it's convenient for you! For warranty and AppleCare covered issues there is no charge for repair service. The original Apple warranty and the extended AppleCare Service Plan covers hardware issues. Parts and labor associated with the repair are also covered. Items NOT covered under warranty include, but are not limited to, troubleshooting software corruption and conflicts, dirty, dusty, or abused machines, third party products and related software or anything that has become jammed in printer, CD drives, floppy drives, etc.
Get your repair started
To expedite your repair, you can fill out a Service Repair Form so when you arrive at GatorTec all your paperwork is completed and you can be in and out in under 90 seconds!
Or just come on in! Our service department is open to accept your repairs at all hours our store is open. All we need is your computer - all the cables, cords and accessories you can leave at home.
We appreciate your business, and we look forward to getting your computer back on its feet as soon as possible.
Out of Warranty Repairs
At GatorTec, we can fix just about any Mac you may have.
Out-of-warranty repairs will be made at our then current hourly labor rate and the cost of any parts required for the repair.
PC Repairs
PC Service
GatorTec knows that a lot of people use PCs, we also pry ourselves on providing support for everyone, so we are proud to service all makes and models of PC Desktops and Laptops.
In-Store Repairs
When a machine comes in, it is checked into our service queue. In a maximum of two business days a technician will call you with a full diagnosis. Repairs are billed at our hourly rate of $85 plus the cost of any parts required for the repair. If you decline the repair, a $45.00 diagnostic fee will apply if the diagnosis did not require us to open the computer. In the event of a larger problem where a teardown of the machine is required, the diagnostic fee would run $75.00. If you approve the repair you pay for parts, labor and the diagnostic fee is waived. Once the repair is completed, we’ll give you a call.
Get your repair started
To expedite your repair, you can fill out a Service Repair Form so when you arrive at GatorTec all your paperwork is completed and you can be in and out in under 90 seconds!
Or just come on in! Our service department is open to accept your repairs at all hours our stores are open. If it is a desktop we don’t need any cables, keyboards or mice - just your tower. If you have a laptop, we prefer that you bring in your power adapter.
We appreciate your business, and we look forward to getting your computer back on its feet as soon as possible.
Types of Repairs Offered
At GatorTec, we can fix just about anything wrong with your PC. Below is just a sampling of some of the problems we can fix.
GatorTec knows that a lot of people use PCs, we also pry ourselves on providing support for everyone, so we are proud to service all makes and models of PC Desktops and Laptops.
In-Store Repairs
When a machine comes in, it is checked into our service queue. In a maximum of two business days a technician will call you with a full diagnosis. Repairs are billed at our hourly rate of $85 plus the cost of any parts required for the repair. If you decline the repair, a $45.00 diagnostic fee will apply if the diagnosis did not require us to open the computer. In the event of a larger problem where a teardown of the machine is required, the diagnostic fee would run $75.00. If you approve the repair you pay for parts, labor and the diagnostic fee is waived. Once the repair is completed, we’ll give you a call.
Get your repair started
To expedite your repair, you can fill out a Service Repair Form so when you arrive at GatorTec all your paperwork is completed and you can be in and out in under 90 seconds!
Or just come on in! Our service department is open to accept your repairs at all hours our stores are open. If it is a desktop we don’t need any cables, keyboards or mice - just your tower. If you have a laptop, we prefer that you bring in your power adapter.
We appreciate your business, and we look forward to getting your computer back on its feet as soon as possible.
Types of Repairs Offered
At GatorTec, we can fix just about anything wrong with your PC. Below is just a sampling of some of the problems we can fix.
- Virus Removal
- Data Recovery
- Hard Drive Replacement/Upgrade
- RAM Upgrades
- Broken fans
- OS Reinstall
- Tune-Ups
- Backups
- Data Transfer
- Plus a lot more...
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